WHAT THIS POLICY COVERS
- Our mobile applications (including the SQIL.ACCESS mobile app for Android and iOS);
services collectively as “Services.”
Below we explain how we collect, use, and share information about you, along with the choices that you
with respect to that information.
INFORMATION WE COLLECT
We only collect information about you if we have a reason to do so–for example, to provide our Services,
to communicate with you, or to make our Services better.
We collect information in two ways: if and when you provide information to us and automatically through
operating our Services. Let’s go over the information that we collect.
Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of
information depends on the context and how we use the information. Here are some examples:
Credentials: Depending on the Services you use, you may provide us with credentials for your
(like SSH, FTP, and SFTP username and password).
Communications With Us (Hi There!): You may also provide us information when you respond to
surveys or communicate with our team about a support question.
Information We Collect Automatically
We also collect some information automatically:
Log Information: Like most online service providers, we collect information that web
mobile devices, and servers typically make available, such as the browser type, IP address, unique
device identifiers, language preference, referring site, the date and time of access, operating
system, and mobile network information. We collect log information when you use our Services–for
example, when you create or make changes to your account.
Location Information: We may determine the approximate location of your device from your IP
address. We collect and use this information to, for example, calculate how many people visit our
Services from certain geographic regions.
And, we will only keep your personal information for as long as it is necessary for the purposes set out
accounting or other legal requirements).
HOW AND WHY WE USE INFORMATION
Purposes for Using Information
We use information about you as mentioned above and for the purposes listed below:
To provide our Services–for example, to set up and maintain your account;
To further develop and improve our Services–for example by adding new features that we think our
users will enjoy or will help them to create and manage their devices more efficiently;
To monitor and analyze trends and better understand how users interact with our Services, which
helps us improve our Services and make them easier to use;
To monitor and prevent any problems with our Services, protect the security of our Services, detect
and prevent illegal activities, fight spam, and protect the rights and property of SQIL.ACCESS and
others, which may result in us declining the use of our Services;
To personalize your experience using our Services, provide content recommendations, target our
marketing messages to groups of our users (for example, those who have a particular plan with us, or
have been our user for a certain length of time).
Legal Bases for Collecting and Using Information
A note here for those in the European Union about our legal grounds for processing information about you
under EU data protection laws, which is that our use of your information is based on the grounds that:
(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other
agreements with you or is necessary to administer your account–for example, in order to enable access to
our application on your device; or
(2) The use is necessary for compliance with a legal obligation; or
(3) The use is necessary in order to protect your vital interests or those of another person; or
(4) We have a legitimate interest in using your information–for example, to provide and update our
Services, to improve our Services so that we can offer you even better user experience, to safeguard our
Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising,
and better understand user retention and attrition, to monitor and prevent any problems with our
Services, and to personalize your experience; or
(5) You have given us your consent–for example before we place certain cookies on your device and access
and analyze them later on.
How We Share Information
We do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate
safeguards on your privacy:
Subsidiaries, Employees, and Independent Contractors: We may disclose information about you
to our subsidiaries, our employees, and individuals who are the independent contractors that need to
know the information in order to help us provide our Services or to process the information on our
behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy
Policy for personal information that we share with them.
Third Party Vendors: We may share information about you with third party vendors who need to
know information about you in order to provide their services to us, or to provide their services to
you. This group includes vendors that help us provide our Services to you (like fraud prevention
services that allow us to analyze fraudulent payment transactions, SMS and email delivery services
that help us stay in touch with you), those that assist us with our marketing efforts (e.g. by
providing tools for identifying a specific marketing target group or improving our marketing
campaigns), those that help us understand and enhance our Services (like analytics providers) who
may need information about you in order to, for example, provide technical or other support services
to you. We require vendors to agree to privacy commitments in order to share information with them.
These vendors are listed in the "List of data sub-processors" section below.
Legal Requests: We may disclose information about you in response to a subpoena, court order,
or other governmental requests.
To Protect Rights, Property, and Others: We may disclose information about you when we
believe in good faith that disclosure is reasonably necessary to protect the property or rights of
SQIL.ACCESS, third parties, or the public at large. For example, if we have a good faith belief that
there is an imminent danger of death or serious physical injury, we may disclose information related
to the emergency without delay.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of
all or a portion of our business by another company, or in the unlikely event that SQIL.ACCESS goes
out of business or enters bankruptcy, user information would likely be one of the assets that are
would continue to apply to your information and the party receiving your information may continue to
With Your Consent: We may share and disclose information with your consent or at your
direction. For example, we may share your information with third parties with which you authorize us
to do so, such as the social media services that you connect to our site.
Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably
de-identified so that the information could not reasonably be used to identify you. For instance, we may
publish aggregate statistics about the use of our Services.
While no online service is 100% secure, we work very hard to protect information about you against
unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as
monitoring our Services for potential vulnerabilities and attacks.
To enhance the security of your account, we encourage you to enable our advanced security settings, like
You have the choice available when it comes to information about you:
Close Your Account: While we’d be very sad to see you go if you no longer want to use our
Services, you can close your uptimerobot.com account. Please keep in mind that we may
continue to retain your information after closing your account, as described in Information We
Collect above–for example, when that information is reasonably needed to comply with (or demonstrate
our compliance with) legal obligations such as law enforcement requests, or reasonably needed for
our legitimate business interests.
If you are located in certain countries, including those that fall under the scope of the European
General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect
to your personal data, subject to any exemptions provided by the law, including the rights to:
Request access to your personal data;
Request correction or deletion of your personal data;
Object to our use and processing of your personal data;
Request that we limit our use and processing of your personal data;
Request portability of your personal data.
You can usually access, correct, or delete your personal data using your account settings and tools that
we offer, but if you aren’t able to do that, or you would like to contact us about one of the other
rights, scroll down to How to Reach Us to, well, find out how to reach us.
EU individuals also have the right to make a complaint to a government supervisory authority.
HOW TO REACH US
rights mentioned in the Your Rights section above, please contact us email@example.com
OTHER THINGS YOU SHOULD KNOW (KEEP READING!)
Because of SQIL.ACCESS Services are offered worldwide, the information about you that we process when
you use the Services in the EU may be used, stored, and/or accessed by individuals operating outside the
European Economic Area (EEA) who work for us, other members of our group of companies, or third party
data processors. This is required for the purposes listed in the How and Why We Use Information section
above. When providing information about you to entities outside the EEA, we will take appropriate
measures to ensure that the recipient protects your personal information adequately in accordance with
Ads and Analytics Services Provided by Others
Other parties may also provide analytics services via our Services. These analytics providers may set
tracking technologies (like cookies) to collect information about your use of our Services and across
other websites and online services. These technologies allow these third parties to recognize your
device to compile information about you or others who use your device. This information allows us and
covers the collection of information by SQIL.ACCESS and does not cover the collection of information by
any third party advertisers or analytics providers.
time, and in SQIL.ACCESS's sole discretion. SQIL.ACCESS encourages visitors to frequently check this
By email: firstname.lastname@example.org